NYC medical transportation is non-emergency patient transport to and from medical facilities — primarily for outpatient appointments, procedures, follow-ups, infusion sessions, dialysis, post-surgical recovery, and family-member visits to hospitalized loved ones. Sapphire Black Car Service provides medically-comfortable transport (Lincoln MKZ, Chrysler 300, Chevrolet Suburban for accessibility); we are not an ambulance service.
Standard point-to-point flat rates apply: flat-rate intra-Manhattan medical runs in a Business Sedan, $80-95 to outer boroughs, hourly available at $95/hr Business Sedan / $135/hr Business SUV for procedures requiring vehicle wait. Many oncology / dialysis patients book recurring appointments via standing reservation — same chauffeur, same vehicle, predictable monthly billing.
Yes — hourly / as-directed booking covers chauffeur wait at the medical facility. The chauffeur stages in the facility’s designated waiting zone, monitors your discharge timing, and meets you at the entrance with vehicle and luggage assist. Common: 4-6 hour hourly Business Sedan ($380-570 flat) for chemotherapy infusion or outpatient procedure with wait.
Yes. Chevrolet Suburban (Business SUV) and Cadillac Escalade ESV (First Class SUV) provide step-up assistance for mobility-impaired patients. For wheelchair-accessible vehicles (WAV), please specify at booking — Sapphire can arrange a partner vehicle with ramp access. Cane / walker travel is standard with all Sapphire vehicles; chauffeurs provide loading assistance.
Yes. All Sapphire Business Sedans seat 1-3 passengers, Business SUVs seat 4-6, and Sprinter Vans seat 10-14. Family members can ride with the patient — common for elderly parents being escorted to oncology, hospital visits, or post-procedure transport home.
Sapphire Black Car Service is private-pay non-emergency medical transport — we do not bill insurance directly. Some private health insurance plans, FSAs, and HSAs may reimburse non-emergency medical transportation receipts; consult your plan administrator. Sapphire provides itemized receipts suitable for reimbursement claims.